Returns & Exchanges

At Chronicles INC, we want you to be completely satisfied with your fashion journey; therefore, we offer a 30-day return policy for all unworn items with original tags attached. Simply ensure your items are in their original condition to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.