Frequently Asked Questions
Everything you need to know about shopping with Chronicles INC
How do I determine the right size for my garment?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar item you already own for the most accurate fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5-7 business days of receipt, and store credit or refunds are issued to the original payment method.
Where do you ship and what are the delivery times?
Chronicles INC ships worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
How should I care for my Chronicles INC apparel?
To maintain the longevity of our fabrics, we recommend washing items inside out in cold water and hanging them to dry. Specific care instructions are also printed on the internal label of every garment.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing. We partner with suppliers who adhere to fair labor practices and utilize organic or recycled fibers wherever possible to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.